My Gyms | Client Guide
Manage your gym memberships, view schedules, book classes, and access member benefits all from your FitConnect dashboard.
Your Gym Memberships
FitConnect allows you to hold memberships at multiple gyms simultaneously. Access all your memberships, class schedules, and member benefits from a single dashboard.
View Memberships
See all active and paused memberships with their status, renewal dates, and included benefits.
Member Dashboard
Quick access to check-in codes, upcoming classes, and credit balances for each gym.
Booking Classes
Select your gym
Navigate to "My Gyms" and choose the gym where you want to book a class.
Browse the timetable
View the weekly schedule filtered by class type, instructor, or time of day.
Book your spot
Click on a class to see details and availability. Tap "Book" to reserve your spot.
Add to calendar
Optionally sync the booking to your phone calendar for reminders.
Enable notifications to receive reminders before your booked classes and alerts when waitlisted spots open up.
Check-In Process
Most gyms use QR code check-in. Here's how it works:
- QR Code Check-In: Open your membership card and scan at the gym entrance
- Class Check-In: Show your booking QR code to the instructor
- Remote Check-In: Some gyms allow checking in via the app when nearby
Check-in codes refresh periodically for security. Always use the current code displayed in the app.
Managing Credits & Payments
Credit Balance
View your remaining class credits and expiry dates for each gym membership.
Purchase Credits
Buy additional credit packages directly through the app using saved payment methods.
Payment History
View all transactions, download invoices, and manage recurring payments.
Membership Notifications
Stay informed about your gym memberships:
- Renewal Reminders: Get notified before your membership renews
- Class Reminders: Receive alerts before booked classes
- Schedule Changes: Be notified if a class is cancelled or rescheduled
- Credit Expiry: Alerts when credits are about to expire
- Gym Announcements: Important updates from your gym
Family & Linked Accounts
If your gym offers family memberships, you can manage linked accounts:
- View all family members under your primary account
- Book classes on behalf of linked family members
- Manage payment methods for the entire family
- Switch between accounts to view individual schedules
Contact your gym directly to set up or modify family account relationships.