Notification Settings | Client Guide
Manage how and when FitConnect notifies you about messages, bookings, challenges, and more. Customize your notification preferences.
Notification Channels
FitConnect can notify you through multiple channels. Configure each to match your preferences:
Push Notifications
Instant alerts on your mobile device or browser. Best for time-sensitive updates.
Detailed notifications delivered to your inbox. Good for summaries and important updates.
In-App Messages
Notifications within the app. Always on and visible when you're active.
SMS (Optional)
Text message alerts for critical notifications. Requires phone number verification.
Configuring Notifications
Open notification settings
Navigate to Profile → Settings → Notifications.
Choose notification type
Select which category you want to configure (Messages, Bookings, Challenges, etc.).
Toggle channels
For each notification type, enable or disable specific channels (push, email, SMS).
Set quiet hours
Optionally configure times when non-urgent notifications are muted.
Save changes
Your preferences are saved automatically.
Notification Categories
Configure notifications independently for each category:
Messages
New messages from coaches, gyms, and connections. Includes chat and announcements.
Bookings & Sessions
Booking confirmations, reminders, cancellations, and schedule changes.
Challenges & Achievements
Challenge invites, progress updates, completions, and badge unlocks.
Workout & Nutrition
Plan updates, habit reminders, and coach feedback on your progress.
Gym Updates
Class changes, gym announcements, membership renewals, and promotions.
Social & Connections
Friend requests, connection activity, and leaderboard updates.
Payments & Billing
Payment confirmations, subscription renewals, and invoice availability.
Quiet Hours & Do Not Disturb
Set times when you don't want to be disturbed:
- Quiet Hours: Set a daily window (e.g., 10pm - 7am) when push notifications are silenced
- Do Not Disturb: Temporarily mute all notifications for a set duration
- Workout Mode: Auto-enable DND during logged workouts
Important notifications like session cancellations can optionally bypass quiet hours.
Email Digest Options
Instead of individual emails, receive consolidated digests:
- Daily Digest: Summary of all activity from the past 24 hours
- Weekly Summary: Overview of your week including progress and upcoming sessions
- Instant Only: Only receive emails for urgent matters (cancellations, payments)
Switching to digest mode means you'll receive delayed notifications. Keep push enabled for time-sensitive items.
Troubleshooting Notifications
Not receiving push notifications?
Check your device settings to ensure FitConnect has notification permissions enabled.
Emails going to spam?
Add notifications@fitconnect.app to your contacts or safe senders list.
Too many notifications?
Use the category settings to disable less important notification types.